Accessibility

• Sitemap
• Accesskeys
• Changing browser text size
• Using Readspeaker

For an overview of the site structure take a look at the Sitemap.

Access keys

The access keys (keyboard shortcuts which allow a different form of navigation) are as follows:

S - Skip navigation
1 - Home page
2 - Contact SurreyOnline
3 - Site map
4 - Search
5 - Your local services by A-Z
6 - About
7 - In an emergency
8 - Legal
9 - Feedback
0 - Access key details

L - Living
V - Visiting
E - Learning
O - Sports and leisure
J - Jobs and Careers
T - Travel
P - Policing and public safety
C - Council and democracy
N - News
D - Do it online

Hold down the Alt key, press the appropriate letter/number and hit return.

If you find the text on our website too large or too small, you can adjust this through your browser. Instructions can be found below to change the text size for the most popular Internet browsers.

Microsoft Internet Explorer

If you are using Microsoft Internet Explorer, go to the View menu at the top of your browser window and select Text Size from the drop down menu. From here you can choose the most appropriate size for you.

Mozilla Firefox and Netscape

Go to the View menu at the top of your browser window and select Text Size from the drop down menu. From here you can increase or decrase the text size to suit your preference.

Windows keyboard shortcuts:

• Press Ctrl and + to increase the size
• Press Ctrl and - to decrease the size
• Press Ctrl and 0 to go back to the default size

Macintosh keyboard shortcuts:

• Press Cmd and + to increase the size
• Press Cmd and - to decrease the text size
• Press Cmd and 0 to go back to the default size

Safari

Go to the View menu at the top of your browser window and select Make Text Bigger or Make Text Smaller from the drop down menu.

Macintosh keyboard shortcuts:

• Press Cmd and + to increase the size
• Press Cmd and - to decrease the text size
• Press Cmd and 0 to go back to the default size

Readspeaker - hear the SurreyOnline text read aloud

If you want to hear any of the text in SurreyOnline read aloud, simply click on the Listen button, at the top right-hand corner of the screen. This brings up a menu bar of options:

Click on “Text” and then highlight the area of the screen you want read out. Click “exit” when you want to leave ReadSpeaker. For each icon, there are keyboard shortcuts provided.

Also provided on the ReadSpeaker toolbar is a search engine – in the above example, the word “badminton” has been entered. Click on Go! to retrieve hits. This search engine searches on the Internet.

The speed at which text is read to you can be varied using the Speed button – slow, medium, or fast.

This service offers different ways of moving around the website.

• Select a link by clicking it with your mouse, or move to it using the TAB key.
• Select a link by typing the link number (see the table above) in the number field (Alt+N) and pressing Enter or "Go!" (Alt+G). When the new page has been loaded you will hear a beep.
  · Select a link by entering a word from the link in the field and pressing Enter or "Go!". When the page has been loaded you will hear a beep.

Listening to a text

• With ReadSpeaker you can choose different ways of listening to a text.
  · Mark the text on the screen with the mouse and then click on "text". You will then hear only the text you have marked.
• Click on "text" without marking any text on the screen. You will then hear all the text on the page except the links list.
• lick on "text + links". You will then hear all the text, including the links list and picture descriptions.
• Click on "links". You will then hear a numbered list of all the links on the page.

	Reads the selected text	Alt + R
	Reads all text on the page	Alt + A
	Reads a numbered links list	Alt + L
	Stop reading	Alt + X
	Close the Readspeaker Navigator	Alt + Z
	Go to the help page	Alt + H
	Save the speech as audio on your computer	Alt + S
	Go to the selected link	Alt + G
	Set the selected speed of the speech	Alt + E

When you have completed using the ReadSpeaker function, click on Exit to remove the audio toolbar.